Enterprise Performance Management (EPM) Epiance create and manage strategic solutions to ensure peak performance
within an enterprise. Information is gathered by monitoring, analyzing, and tuning resources
to meet the client's requirements that create desired outcomes and efficiencies. Our integrated approach to performance
and availability
uses processes, methods, and tools that are proven on many global projects
The majority of our customers want to improve the performance of their employees to create more effective and productive outputs. With some customers the motive to improve performance is pure profit driven. Time
is money and if
time can be saved then costs are reduced. Our Client Services Team of dedicated professionals will listen to the
challenges facing our customers and build simple straight forward solutions that range from providing tool kits to enable
customers to build their own programmes or provide the design and build capabilities in partnership with our customers
to create the most appropriate methodology, right
the way through to allowing customers the option to totally
outsource
to us the complete Business Improvement Strategy.
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Our services are aimed at seamless user adoption of application enabled business processes :
Our consulting practice leverages the epiplex Technology to create a performance support infrastructure in transaction processing
environments. This saves lead times and reduces cost by supplementing the need for elaborate training and
helpdesks.
The blue print for the "live in-operation" EPSS (Enterprise Performance Support System) features the creation of Knowledge Repository:
The knowledge is captured both tacit and procedural. Then converted and deployed as
simulations and procedural documents.
Implementation of Live support channel: A Client- Server channel that filters and pushes the knowledge objects as contextual support delivered to users on their computers, 'live' and on demand.
Once implemented, the framework becomes a single resource that disseminates and sustains best practices for operational excellence.
Training is aimed at educating customers of epiplex500 on effective use of the technology to achieve the targeted
savings in operational
training costs and time. Customized training programmes are available for a variety of verticals
such as Utilities, Banking & Finance, BPO, BFSI, Telecom etc.
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